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Re: Including issue_desc in email body
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| Author |
Susanne |
Posting date |
2/5/2002 10:54:17 AM |
This is the reply I received:
We're not supporting product modifications but I will check with developers if they would propose something.
BTW, this feature was already implemented in the Enhanced version of Issue Manager, at http://www.ultraapps.com/appoverview.asp?app_id=18
I left in my code modifications because I felt that getting the issue description in the first email would at least help. If you find out anything more, please post it. Thanks.
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Re: Including issue_desc in email body
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| Author |
Timster |
Posting date |
3/26/2003 2:40:46 PM |
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I can't get the "new issue" to work either, only a changed one. Still trying though.
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Re: Including issue_desc in email body
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| Author |
Eric B |
Posting date |
7/15/2004 2:41:21 PM |
In "IssueChange.asp" add the following to the two email blocks for "change":
mailBody=Replace(mailBody,"{response}",fldresponse)
Add the following to the email block for new (actually reasign)
mailBody=Replace(mailBody,"{issue_desc}",fldresponse)
Then on the admin page make sure you reference {issue_desc} in the body of the "new" message and {response} in the change message body. I have also made some mods to make the email itself appear as it is from the poster instead the application. That way one without an account can reply directly to the issue_poster.
objMail.From=Dlookup("users","email","user_id=" & Session("UserID"))
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